Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when booking a tour package or contacting us:

• Personal information (name, email address, phone number)
• Travel preferences and requirements
• Payment information for booking confirmation
• Communication history with our team
• Feedback and reviews

2. How We Use Your Information

• To process and confirm your bookings
• To communicate about your trip details and updates
• To provide customer support and respond to inquiries
• To improve our services and user experience
• To send promotional offers and updates (with your consent)
• To comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With hotels, transport providers, and other service providers necessary to fulfill your booking
• With payment processors to complete transactions
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites (social media, payment gateways, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8. Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us:

Email: travel@twsholidays.com
Phone: +91 93603 26363
WhatsApp: Click to chat